IT Winter Maintenance Starts Jan. 3

This year’s January maintenance will start on Saturday, January 3 at 12:01 a.m., and will end on Sunday, January 11 at 8 a.m.  Although most IT systems and services will be up during this time, the Department of Information Technology will attempt to alert the University community regarding any upcoming outage. Please be advised, however, that during this time systems and services may be interrupted unexpectedly with little or no warning.

Please note the updated schedule for these upgrades:

  • The Banner administrative system will be off line on Sunday, January 4, 8 a.m. – 5 p.m.
  • Blackboard will be unavailable on Sunday, January 4, 12:01 – 12 p.m.
  • A major upgrade to the campus network backbone is scheduled for the week of January 5, before classes start the following week. During this time there will be a series of scheduled outages and as the maintenance date approaches, further details about projected outage times and affected services will be provided.

The exact times of the service interruptions may be adjusted depending on the availability of resources and taking into account the other scheduled activities occurring on campus.

Please contact the Technology Service Desk at (973) 275-2222 or via e-mail at servicedesk@shu.edu if you have any questions, concerns or requests regarding the planned IT maintenance window in January.

Critical Microsoft Security Update

Microsoft’s latest security bulletin states that they are immediately making available a critical update to correct a security issue affecting Microsoft Windows.

If you have a Seton Hall University issued computer, it is likely that your computer will process this update automatically and no further action is necessary.  If you apply Windows updates manually, please make sure you click on the prompt that appears when you login, requesting that you apply the latest update.

If you have a personal computer and have not set it to process updates automatically, you should make sure that you apply this update as soon as possible.  You can learn more about Windows update and your updates settings by clicking through these links:

This latest security update will prevent malware from exploiting vulnerabilities in Windows and Microsoft strongly encourages all users to apply the update.

For any questions, please contact the IT Service Desk at servicedesk@shu.edu or (973) 275-2222.

Blackboard Slow to Respond

Services have been restored as of 2:45pm on 9/22/2014. Blackboard is functioning as expected.

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Blackboard Managed Hosting is reporting issues with their Internet Service Provider at their data center. This is affecting our instance of Blackboard. Blackboard may be slow to respond and in some cases may produce error message due to time outs and latency

Over 200+ clients have been effected by this.

Pirate’s Gold Outage Starting @ 8 PM

Maintenance has been completed as of 10 PM. Pirate’s Gold is working as expected.

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Maintenance will be performed at the Blackboard data center starting tonight at 8:00 PM until midnight. During this time you will not be able to deposit money, or view your balance on your Pirate’s Gold account.

Single Sign-On Outage

Update: Issue was resolved at 11:56 a.m.


The vendor for the University’s Single Sign On application (Okta) has reported an unscheduled outage.  Systems Support is monitoring the outage.  In the meantime, to access the following University services, click on these links and log in directly:

There is no access to Blackboard at this time.

Single Sign-On Outage

The vendor for the University’s Single Sign On application (Okta) has reported an unscheduled outage.  Systems Support is monitoring the outage.  In the meantime, to access the following University services, click on these links and log in directly:

There is no access to Blackboard at this time.