Printing is Unavailable in Information Commons

Update 12 Noon – Printing services have now been restored in Walsh Library Information Commons.

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Update 10:00 AM – University IT Services and PC Support Services has narrowed the problem in Walsh Library to an issue with the wired network card in the new computers being deployed to the Information Commons this week.  PC Support Services is updating the driver on these cards, which is the recommended fix from the manufacturer.

Services throughout the Walsh Library are affected but should be restored shortly.

If you need to print you can find additional printing locations in other buildings on campus.  Visit:  http://www.shu.edu/offices/technology/printing.cfm for a listing of those locations.

The next update will be at 12 Noon.

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Update 9:00 AM –  Printing is still unavailable in the Walsh Library Information Commons. University IT Services and PC Support Services is onsite continuing to work on the problem.

If you need to print you can find additional printing locations in other buildings on campus.  Visit:  http://www.shu.edu/offices/technology/printing.cfm for a listing of those locations.

The next update will be at @ 12 Noon

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Update 9:00 PM –  Printing is still unavailable in the Walsh Library Information Commons and will not be restored tonight.  Telecommunications and PC Support Service will be onsite at 8:00 AM tomorrow morning to continue troubleshooting the problem.

If you need to print you can find additional printing locations in other buildings on campus.  Visit:  http://www.shu.edu/offices/technology/printing.cfm for a listing of those locations.

The next update will be on 7/22/2014 @ 9:00 AM.

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Update 7:00 PM – Printing is still currently unavailable in the Walsh Library Information Commons.

Telecommunications and PC Support Services are still troubleshooting the underlying problem.

If you need to print you can find additional printing locations in other buildings on campus.  Visit:  http://www.shu.edu/offices/technology/printing.cfm for a listing of those locations.

The next update will be at 9:00 PM.

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We are currently experiencing problems printing in Walsh Library Information Commons.

PC Support Services and Networking are onsite working to restore services.

Next update will be 7:30 pm.