Author Archives: Amy Phillips

Scheduled Blackboard Maintenance

7:00 AM Update – Maintenance has been completed. Blackboard Learn is working as expected.

Blackboard Managed Hosting has informed the Department of Information Technology that critical maintenance is required on the University’s hosted learning system. Blackboard learn will be unavailable on Sunday, July 2nd, from 12 a.m. to 10 a.m. Please plan your work accordingly.

Resolved: Blackboard is now available

3:30 pm –  Blackboard has resolved the issue, the Learning System is now available.

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2:37 pm – Blackboard Managed Hosting is reporting issues at their data center. This is affecting our instance of Blackboard. You will not be able to access Blackboard at this time.

Several other clients have been effected by this and Blackboard Manages Hosting is working to resolve the issue as quickly as possible.

As updates are received they will be posted here.

Resolved: Blackboard is producing an error message

  1. There is an issue with the SSL certificate installed on Blackboard. Blackboard Managed Hosting is working to resolve the issue as quickly as possible. In the meantime Blackboard is still secure and accessible. Please follow the direction based on your browser to access Blackboard:

Chrome
Click on “advanced”
Click on “proceed to myweb.shu.edu”

Firefox
Click on “I understand the risks”
Click “Add exception”
Click on “Confirm Security Exception”
Click “Resend”

IE
Click on “Continue to webpage”

Safari
Click on “Continue”

Blackboard Scheduled Maintenance March 13

Maintenance has been successfully completed. Blackboard Learn is now available for use.

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During the University’s regularly scheduled weekly maintenance, this Sunday, March 13, the Blackboard Learn servers will be upgraded to provide additional assessment options. 

Blackboard will be unavailable from 12 a.m. midnight through 8 a.m.  Please plan your work accordingly.

Blackboard Emergency Maintenance February 3

The Blackboard monitoring team has notified the Department of Information Technology that the University’s Blackboard environment needs to undergo emergency maintenance.

In order to be proactive, this maintenance will require taking the system offline to prevent any performance issues.

As a result, Blackboard learning management system will not be available the morning of Wednesday, February 3rd from 2 to 4 a.m. Please plan accordingly