Author Archives: Milan Stanic

Resolved: Links in email available after SafeLinks outage

Update: 1/30/2019 9:15 a.m.: Microsoft has repaired the issue and SafeLinks is operational again.

1/29/2019 9:00 a.m.: The Microsoft Safelinks system which scans links in email for potential dangerous destinations is experiencing interruptions. This may cause users to receive errors when attempting to access links in email. Microsoft is working on the issue.

Campus Network Upgrades and Potential Outages

The Department of Information Technology is upgrading various network components today, January 10th, from 5:30 to 11:00 p.m. During this upgrade, there will be rolling network outages throughout campus and users will experience a loss of internet connectivity. The outages are expected to last approximately 30 minutes.

If you experience issues, outside of the anticipated outage, please contact the Technology Service Desk at (973) 275-2222 or at for more information or assistance.

Resolved: Technology Service Desk Unavailable by Phone

11/16/18, 4:40 p.m. EST: The Service Desk phone lines are now fully operational.

11/16/18, 4:30 p.m. EST: We are currently experiencing problems with the Technology Service Desk phone line, (973) 275-2222. University IT Services is aware of the problem and is working to restore connectivity as soon as possible.

The University website, Blackboard, email, Banner and most other services are still available.

Resolved: IHS Campus Wi-Fi access restored.

Update: 10:38 am: The “campus” Wi-Fi network on the IHS campus has been restored.

Update: 8:45 am: The Interprofessional Health Sciences Campus is experiencing problems with the “campus” Wi-Fi network. Users can connect to the internet via the “SHUNET” Wi-Fi network.

If you have questions or need assistance connecting to “SHUNET”, please contact the Technology Service Desk at or visit the IT walk-up service area in the Information Commons.

The South Orange Campus is not affected.

University IT Services is working with our partner to determine the problem and restore service as soon as possible.