Category Archives: Telephone

Resolved: Technology Service Desk Unavailable by Phone

11/16/18, 4:40 p.m. EST: The Service Desk phone lines are now fully operational.

11/16/18, 4:30 p.m. EST: We are currently experiencing problems with the Technology Service Desk phone line, (973) 275-2222. University IT Services is aware of the problem and is working to restore connectivity as soon as possible.

The University website, Blackboard, email, Banner and most other services are still available.

In Bound Calls to Campus Not Connecting

3:00 PM – Service has been restored.

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12:00 PM РThe AT&T service to the campus is down, no inbound calls are connecting.  University IT Services is on-site and has opened a Severity 1 ticket with AT&T and is awaiting a response.