In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 2026 - 00:00 EST
Scheduled - During the regularly scheduled maintenance window on Sunday, February 22, Cognos, Degree Works and Lenel will undergo planned system updates beginning at midnight.

Cognos and Degree Works will be unavailable for approximately 45 minutes while updates are applied.

Lenel card access services will not be impacted. Card swipes at residence hall entrances and other access points will continue to function normally.

All services are expected to be restored shortly after updates complete.

Feb 22, 2026 00:00-01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 2026 - 00:00 EST
Scheduled - AppWorx and ODSP will undergo planned maintenance during the regularly scheduled maintenance window on Sunday, February 22. Maintenance will begin with AppWorx at 12 a.m., followed by ODSP at 12:45 a.m. Services are expected to be fully available once maintenance is complete.
Feb 22, 2026 00:00-01:30 EST
Amazon WorkSpaces Operational
90 days ago
100.0 % uptime
Today
AppStream Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
99.7 % uptime
Today
Blueprint Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
100.0 % uptime
Today
Cognos Under Maintenance
90 days ago
100.0 % uptime
Today
Compass Operational
90 days ago
100.0 % uptime
Today
Degree Works Under Maintenance
90 days ago
100.0 % uptime
Today
Duo Two Factor Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Honorlock Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
Network and Internet Operational
90 days ago
100.0 % uptime
Today
Okta Single Sign On Operational
90 days ago
100.0 % uptime
Today
Phone and Voicemail Operational
90 days ago
100.0 % uptime
Today
Seton Hall Website Operational
90 days ago
100.0 % uptime
Today
SHU Portal Operational
90 days ago
100.0 % uptime
Today
University Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Recreation Center Wireless Access Point Upgrades: Monday, February 23 Feb 23, 2026 08:00 - Feb 25, 2026 08:00 EST

Beginning Monday, February 23, the Department of Information Technology will upgrade wireless access points in the Richie Regan Recreation and Athletic Center on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.

Work will take place during the day from Monday, February 23, through Wednesday, February 25. Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.

Posted on Feb 16, 2026 - 14:09 EST

Banner Maintenance: Sunday, March 1 at 12 a.m. Mar 1, 2026 00:00-02:00 EST

Banner will undergo planned maintenance during the regularly scheduled maintenance window on Sunday, March 1, beginning at 12 a.m. During this time, Banner services will be unavailable, including Banner Self Service and Banner Admin Pages. Services are expected to be fully restored by approximately 2 a.m.
Posted on Jan 29, 2026 - 16:46 EST
Feb 22, 2026

Unresolved incidents: Cognos, Degree Works and Lenel Planned Maintenance: Sunday, February 22, AppWorx and ODSP Planned Maintenance: Sunday, February 22.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Completed - The scheduled maintenance has been completed.
Feb 19, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 08:00 EST
Scheduled - On February 19 at 8:00 a.m., we will be performing scheduled maintenance that will result in a temporary printing outage of up to five minutes. During this time, printing services will be unavailable for South Orange students and the IHS campus. Services are expected to resume automatically once maintenance is complete.

If you experience any issues outside of the maintenance window, please visit the Technology Self-Service Portal to request support: https://servicedesk.shu.edu/

Feb 16, 11:08 EST
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026
Completed - The scheduled maintenance has been completed.
Feb 11, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 08:00 EST
Scheduled - Beginning Monday, February 9, the Department of Information Technology will upgrade wireless access points in Mooney Hall and Fahy Hall on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.

Work will take place during the day from Monday, February 9, through Wednesday, February 11. Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.

If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.

Feb 2, 14:10 EST
Feb 10, 2026

No incidents reported.

Feb 9, 2026
Feb 8, 2026
Completed - The scheduled maintenance has been completed.
Feb 8, 13:03 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 10:00 EST
Scheduled - The Department of Information Technology will perform a Degree Works version upgrade from Friday, February 6, 2026 at 10 a.m. through Sunday, February 8, 2026 at 1 p.m. During this maintenance window, Degree Works will be unavailable.

If you experience any issues outside of the maintenance window, please visit the Technology Self-Service Portal to request support: https://servicedesk.shu.edu/

Jan 27, 13:27 EST