In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 2026 - 00:00 EST
Scheduled - During the regularly scheduled maintenance window on Sunday, February 22, Cognos, Degree Works and Lenel will undergo planned system updates beginning at midnight.
Cognos and Degree Works will be unavailable for approximately 45 minutes while updates are applied.
Lenel card access services will not be impacted. Card swipes at residence hall entrances and other access points will continue to function normally.
All services are expected to be restored shortly after updates complete.
Feb 22, 202600:00-01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 2026 - 00:00 EST
Scheduled - AppWorx and ODSP will undergo planned maintenance during the regularly scheduled maintenance window on Sunday, February 22. Maintenance will begin with AppWorx at 12 a.m., followed by ODSP at 12:45 a.m. Services are expected to be fully available once maintenance is complete.
Feb 22, 202600:00-01:30 EST
Amazon WorkSpaces
Operational
90 days ago
100.0
% uptime
Today
AppStream
Operational
90 days ago
100.0
% uptime
Today
Banner
Operational
90 days ago
99.7
% uptime
Today
Blueprint
Operational
90 days ago
100.0
% uptime
Today
Canvas
Operational
90 days ago
100.0
% uptime
Today
Cognos
Under Maintenance
90 days ago
100.0
% uptime
Today
Compass
Operational
90 days ago
100.0
% uptime
Today
Degree Works
Under Maintenance
90 days ago
100.0
% uptime
Today
Duo Two Factor
Operational
90 days ago
100.0
% uptime
Today
Jira
Operational
90 days ago
100.0
% uptime
Today
Honorlock
Operational
90 days ago
100.0
% uptime
Today
Microsoft Office 365
Operational
90 days ago
100.0
% uptime
Today
Network and Internet
Operational
90 days ago
100.0
% uptime
Today
Okta Single Sign On
Operational
90 days ago
100.0
% uptime
Today
Phone and Voicemail
Operational
90 days ago
100.0
% uptime
Today
Seton Hall Website
Operational
90 days ago
100.0
% uptime
Today
SHU Portal
Operational
90 days ago
100.0
% uptime
Today
University Portal
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Beginning Monday, February 23, the Department of Information Technology will upgrade wireless access points in the Richie Regan Recreation and Athletic Center on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.
Work will take place during the day from Monday, February 23, through Wednesday, February 25. Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.
If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance. Posted on
Feb 16, 2026 - 14:09 EST
Banner will undergo planned maintenance during the regularly scheduled maintenance window on Sunday, March 1, beginning at 12 a.m. During this time, Banner services will be unavailable, including Banner Self Service and Banner Admin Pages. Services are expected to be fully restored by approximately 2 a.m. Posted on
Jan 29, 2026 - 16:46 EST
Past Incidents
Feb 22, 2026
Unresolved incidents: Cognos, Degree Works and Lenel Planned Maintenance: Sunday, February 22, AppWorx and ODSP Planned Maintenance: Sunday, February 22.
Completed -
The scheduled maintenance has been completed.
Feb 19, 08:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 08:00 EST
Scheduled -
On February 19 at 8:00 a.m., we will be performing scheduled maintenance that will result in a temporary printing outage of up to five minutes. During this time, printing services will be unavailable for South Orange students and the IHS campus. Services are expected to resume automatically once maintenance is complete.
If you experience any issues outside of the maintenance window, please visit the Technology Self-Service Portal to request support: https://servicedesk.shu.edu/
Feb 16, 11:08 EST
Completed -
The scheduled maintenance has been completed.
Feb 11, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 08:00 EST
Scheduled -
Beginning Monday, February 9, the Department of Information Technology will upgrade wireless access points in Mooney Hall and Fahy Hall on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready wireless network.
Work will take place during the day from Monday, February 9, through Wednesday, February 11. Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this maintenance window.
If you experience any issues during this time, please contact the Technology Service Desk at 973-275-2222 or servicedesk@shu.edu for assistance.
Feb 2, 14:10 EST
Completed -
The scheduled maintenance has been completed.
Feb 8, 13:03 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 10:00 EST
Scheduled -
The Department of Information Technology will perform a Degree Works version upgrade from Friday, February 6, 2026 at 10 a.m. through Sunday, February 8, 2026 at 1 p.m. During this maintenance window, Degree Works will be unavailable.
If you experience any issues outside of the maintenance window, please visit the Technology Self-Service Portal to request support: https://servicedesk.shu.edu/
Jan 27, 13:27 EST