In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 2025 - 09:00 EST
Scheduled - IT Services will be upgrading older Wi-Fi access points with new models in several off-site administrative buildings, including Saint Andrews, the Ring Building, Health Services, Human Resources, and 519 and 525 South Orange Avenue. These upgrades will enhance wireless coverage and improve overall network performance.

Technicians will complete the work between 9 a.m. and 5 p.m., beginning Monday, November 17 through Friday, November 21. No disruption of service is expected during this time.

If you experience disruption during this maintenance window, please contact the Technology Service Desk at (973) 275-2222 or email servicedesk@shu.edu for assistance.

Nov 17, 2025 09:00-17:00 EST
Amazon WorkSpaces Operational
90 days ago
100.0 % uptime
Today
AppStream Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
100.0 % uptime
Today
Blueprint Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
100.0 % uptime
Today
Compass Operational
90 days ago
100.0 % uptime
Today
Degree Works Operational
90 days ago
100.0 % uptime
Today
Duo Two Factor Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Honorlock Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
Network and Internet Under Maintenance
90 days ago
100.0 % uptime
Today
Okta Single Sign On Operational
90 days ago
100.0 % uptime
Today
Phone and Voicemail Operational
90 days ago
100.0 % uptime
Today
Seton Hall Website Operational
90 days ago
99.95 % uptime
Today
SHU Portal Operational
90 days ago
100.0 % uptime
Today
University Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Degree Works Maintenance: Sunday, December 14 at 8 a.m. Dec 14, 2025 08:00-17:00 EST

The Department of Information Technology will perform an upgrade to Degree Works on Sunday, December 14, between 8 a.m. and 5 p.m. During this maintenance window, the system will be unavailable.

If you experience any issues outside of the maintenance window, please visit the Technology Self-Service Portal to request support: https://servicedesk.shu.edu/

Posted on Oct 08, 2025 - 11:57 EDT
Nov 25, 2025

No incidents reported today.

Nov 24, 2025

No incidents reported.

Nov 23, 2025
Completed - The scheduled maintenance has been completed.
Nov 23, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 07:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 7, 12:12 EST
Scheduled - The Department of Information Technology has rescheduled an upgrade to Degree Works, which will now occur on Sunday, November 23, between 7 a.m. and 5 p.m. During this maintenance window, the system will be unavailable.

If you experience any issues outside of the maintenance window, please visit the Technology Self-Service Portal to request support: https://servicedesk.shu.edu/

Nov 23, 08:00 EST
Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - Cloudflare has implemented a fix and web functionality has been restored. Systems have remained stable for the past two hours, and our IT team will continue to monitor performance to ensure ongoing reliability.
Nov 18, 12:14 EST
Monitoring - Cloudflare has implemented a fix and Seton Hall website functionality has been restored. Our team will continue to monitor the recovery of services for ongoing stability.
Nov 18, 10:17 EST
Identified - A global outage affecting Cloudflare is disrupting access to several of the University’s web properties, as well as many other websites worldwide. The issue originated with Cloudflare’s infrastructure and was not specific to our systems.

Cloudflare has identified the issue and a fix is being deployed to restore services. Our IT team is actively monitoring the situation and working to minimize any impact on University services.

During this service interruption, you can go directly to http://shu.okta.com to log in to Canvas, Banner, the University Portal, and other web applications.

Nov 18, 09:13 EST
Nov 17, 2025

Unresolved incident: Off-Site Admin Building Upgrades: November 17–21.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.