Update - Microsoft reports continued improvements in service availability as it adjusts how traffic is handled across its systems. Microsoft is actively monitoring performance and making targeted changes to restore stability and ensure reliable service. We are monitoring the situation and will provide updates as they become available.
Jan 22, 2026 - 22:15 EST
Jan 22, 2026 - 22:15 EST
Update - Some members of the Seton Hall community may continue to experience degraded performance or intermittent access issues with Microsoft 365 services, including Outlook email, Microsoft Teams, OneDrive and SharePoint. Impacts may include difficulty sending or receiving email, reduced functionality in Microsoft Teams, slower or limited access to files in OneDrive or SharePoint, and intermittent issues accessing certain Microsoft 365 administrative or collaboration features.
Microsoft is actively working to stabilize its systems and restore normal service. We are monitoring the situation and will provide updates as they become available.
Jan 22, 2026 - 20:08 EST
Microsoft is actively working to stabilize its systems and restore normal service. We are monitoring the situation and will provide updates as they become available.
Jan 22, 2026 - 20:08 EST
Identified - Some members of the Seton Hall community may be experiencing degraded performance or intermittent access issues with Microsoft 365 services, including Outlook email, Microsoft Teams, OneDrive and SharePoint.
Microsoft has identified the cause as an issue within a portion of its North America service infrastructure and is actively working to restore full service. We are monitoring the situation and will provide updates as they become available.
Jan 22, 2026 - 16:29 EST
Microsoft has identified the cause as an issue within a portion of its North America service infrastructure and is actively working to restore full service. We are monitoring the situation and will provide updates as they become available.
Jan 22, 2026 - 16:29 EST
Amazon WorkSpaces
Operational
AppStream
Operational
Banner
Operational
Blueprint
Operational
Canvas
Operational
Cognos
Operational
Compass
Operational
Degree Works
Operational
Duo Two Factor
Operational
Jira
Operational
Honorlock
Operational
Microsoft Office 365
Degraded Performance
Network and Internet
Operational
Okta Single Sign On
Operational
Phone and Voicemail
Operational
Seton Hall Website
Operational
SHU Portal
Operational
University Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
University Center Wireless Access Point Upgrades: Monday, January 26 Jan 26, 2026 08:00 - Jan 27, 2026 08:00 EST
Beginning Monday, January 26, the Department of Information Technology will upgrade wireless access points in the University Center on the South Orange campus. These upgrades will provide improved coverage, faster connection speeds, and a more future-ready network.
Work will begin during the day on Monday, January 26, and is expected to conclude by Wednesday, January 28. Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this upgrade.
If you experience disruption during this maintenance window, please contact the Technology Service Desk at (973) 275-2222 or email servicedesk@shu.edu for assistance.
Posted on Jan 15, 2026 - 12:18 EST
Work will begin during the day on Monday, January 26, and is expected to conclude by Wednesday, January 28. Technicians will be working primarily in hallways and common areas. No service disruptions are anticipated during this upgrade.
If you experience disruption during this maintenance window, please contact the Technology Service Desk at (973) 275-2222 or email servicedesk@shu.edu for assistance.
Posted on Jan 15, 2026 - 12:18 EST