All Systems Operational

Amazon WorkSpaces Operational
AppStream Operational
Banner Operational
Blueprint Operational
Canvas Operational
Cognos Operational
Compass Operational
Degree Works Operational
Duo Two Factor Operational
Jira Operational
Honorlock Operational
Microsoft Office 365 Operational
Network and Internet Operational
Okta Single Sign On Operational
Phone and Voicemail Operational
Seton Hall Website Operational
SHU Portal Operational
Touchnet Operational
University Portal Operational
WordPress Blog Service Operational
Podbean Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Resolved - The disruption affecting Microsoft 365 availability and performance has been resolved.

If you continue to experience issues, please contact the Technology Service Desk, https://servicedesk.shu.edu.

Nov 13, 14:57 EST
Monitoring - Microsoft 365 services appear to be functioning normally at the University following the earlier outage. Microsoft reports that recovery efforts have resulted in improvements across affected services, although some intermittent issues may persist.

The Division of Information Technology will continue to monitor service stability and provide updates as needed.

Nov 13, 07:16 EST
Update - The Microsoft 365 outage is ongoing, although Microsoft reports that recovery efforts are progressing and some services are showing improvement. Users may continue to experience intermittent issues with Outlook, Teams, SharePoint, Copilot and other Microsoft 365 services. These issues may include delayed email delivery, difficulty accessing applications or files, and disruptions to certain features.

Microsoft continues to implement recovery measures across its affected infrastructure. While improvements have been reported, services have not yet fully returned to normal. At this time, Microsoft reports no evidence of malicious activity associated with the outage.

The Division of Information Technology will continue to monitor the outage and provide updates as more information becomes available.

Nov 13, 05:54 EST
Identified - The Microsoft 365 outage is ongoing. Users may continue to experience issues accessing email, Teams, SharePoint, Copilot and other Microsoft 365 services. This may include difficulty opening applications, accessing files, sending or receiving email, and using certain features.

Microsoft has identified an issue affecting the infrastructure supporting these services and is testing a fix before applying it more broadly. Recovery efforts are ongoing.

The Division of Information Technology will continue to monitor the outage and provide updates as more information becomes available.

Nov 12, 21:17 EST
Update - The Microsoft 365 outage is ongoing, and Microsoft is continuing to work toward restoring access to affected services. In addition to previously reported issues with Seton Hall email, Teams, SharePoint and Copilot, Microsoft has identified potential disruptions to Planner, To Do and some Power BI features.

The Division of Information Technology will continue to monitor the outage and provide updates as more information becomes available.

Nov 12, 17:38 EST
Update - Microsoft has reported that the ongoing email outage may also affect Microsoft Teams, SharePoint and Microsoft 365 Copilot. Users may experience issues accessing these services or opening files stored in SharePoint.

Microsoft is taking steps to reduce the disruption and restore access while continuing to investigate the cause. The Division of Information Technology is monitoring the outage and will provide updates as more information becomes available.

Nov 12, 14:30 EST
Investigating - Some users may be unable to access their Seton Hall email through Outlook on the web, the Outlook desktop application or mobile email apps. Microsoft has identified connectivity errors affecting its email service and is investigating the cause.

The Division of Information Technology is monitoring the issue and will provide updates as more information becomes available.

Nov 12, 13:15 EST

Nov 12, 2026

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Completed - The scheduled maintenance has been completed.
Nov 1, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 05:00 EST
Scheduled - Banner will undergo scheduled maintenance on Sunday, November 1, beginning at 5 a.m., during the University's regular weekly maintenance window of 12 a.m. to 6 a.m. Work is expected to continue until approximately 7 a.m.

During this time, only Banner Admin Pages are expected to be unavailable. Banner Self Service, Cognos reporting and AppWorx jobs will remain available and are not expected to be affected.

Oct 13, 13:34 EDT

Oct 31, 2026

No incidents reported.