Service Under Maintenance
Uptime over the past 90 days. View historical uptime.
Amazon WorkSpaces Operational
90 days ago
100.0 % uptime
Today
AppStream Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
100.0 % uptime
Today
Blueprint Operational
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
100.0 % uptime
Today
Compass Operational
90 days ago
100.0 % uptime
Today
Duo Two Factor Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
99.97 % uptime
Today
Honorlock Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
Network and Internet Under Maintenance
90 days ago
100.0 % uptime
Today
Okta Single Sign On Operational
90 days ago
100.0 % uptime
Today
Phone and Voicemail Operational
90 days ago
100.0 % uptime
Today
Seton Hall Website Operational
90 days ago
99.99 % uptime
Today
SHU Portal Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
IHS Network Maintenance - Friday, December 6 at 6 p.m. Dec 6, 2024 18:00-20:00 EST
The Department of Information Technology will perform critical network maintenance on the IHS campus starting Friday, December 6, at 6 p.m.

From 6 to 7 p.m., connectivity for new wireless users will be unavailable. Beginning at 7 p.m., all users may experience a temporary Internet outage, which will affect access to online services, applications, and systems. The maintenance window is expected to last approximately two hours, with services fully restored by 8 p.m.

If you experience any issues outside the maintenance window, please contact the Technology Service Desk at (973) 275-2222 or servicedesk@shu.edu.
Posted on Dec 02, 2024 - 18:11 EST
Past Incidents
Dec 3, 2024

No incidents reported today.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Microsoft 365 Outage
Resolved - Microsoft has confirmed that service availability remains stable and healthy. They will continue extended monitoring and optimize the environment to resolve any remaining impacts.

If you experience any further issues, please don't hesitate to contact the Technology Service Desk at (973) 275-2222 or servicedesk@shu.edu.
Nov 26, 08:28 EST
Monitoring - Microsoft has reported that service is gradually recovering and anticipates full resolution by Monday, November 25, 2024, at 10 p.m. EST. They are closely monitoring the progress and will provide updates if the timeline changes.
Nov 25, 19:53 EST
Identified - We are aware of an issue causing degraded performance across multiple Microsoft services, including Exchange Online, Microsoft Teams, and SharePoint Online. Microsoft is actively investigating the situation and we will provide more information, including an estimated time to resolution, as soon as it becomes available.
Nov 25, 13:39 EST
Nov 25, 2024
Nov 24, 2024
South Orange and Law School Network Maintenance - Sunday, November 24 at 4 p.m.
Completed - The scheduled maintenance has been completed.
Nov 24, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 16:00 EST
Scheduled - The Department of Information Technology will perform critical network maintenance on the South Orange and Law School campuses beginning Sunday, November 24 at 4 p.m. to ensure the security and reliability of the University’s systems. During the maintenance period, all Internet connectivity will be disrupted, including access to online services, applications, and systems. The maintenance window is expected to last approximately one hour.
Nov 21, 17:37 EST
Nov 23, 2024

No incidents reported.

Nov 22, 2024
IHS Network Maintenance - Friday, November 22 at 6 p.m.
Completed - The scheduled maintenance has been completed.
Nov 22, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 18:00 EST
Scheduled - The Department of Information Technology will perform critical network maintenance on the IHS campus beginning Friday, November 22 at 6 p.m. to ensure the security and reliability of the University’s systems. During the maintenance period, all Internet connectivity will be disrupted, including access to online services, applications, and systems. The maintenance window is expected to last approximately one hour.
Nov 21, 17:30 EST
Canvas Outage
Resolved - This incident has been resolved.
Nov 22, 12:51 EST
Investigating - Canvas, the University’s learning management system, is currently experiencing an outage. Users may encounter "500 Internal Server Errors" when attempting to log in. The vendor is aware of the issue and is actively working to resolve it.
Nov 22, 12:32 EST
Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

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