Update - Microsoft reports sustained recovery across affected Microsoft 365 services, with most users no longer experiencing issues. Some users may continue to experience difficulty signing in to Outlook on the web or downloading email attachments.
Microsoft is continuing mitigation efforts to address the remaining issues and restore service for all users. The Division of Information Technology will provide additional updates as more information becomes available.
Sep 02, 2026 - 22:36 EDT
Update - Microsoft reports that the majority of affected Microsoft 365 services have been restored. Issues affecting OneDrive for Business and SharePoint Online have been resolved.
Some users may continue to experience issues with Outlook, including difficulty signing in to Outlook on the web or downloading email attachments. Microsoft is continuing to address the remaining impact.
The Division of Information Technology will provide additional updates as more information becomes available.
Sep 02, 2026 - 15:28 EDT
Monitoring - Microsoft has implemented fixes and reports that service availability remains above 99 percent, with the majority of users no longer experiencing issues. However, some users may continue to experience intermittent issues with Outlook, OneDrive for Business, SharePoint Online and Microsoft 365 Copilot.
Microsoft continues to monitor service recovery and address any remaining impact. The Division of Information Technology will provide additional updates as more information becomes available.
Sep 02, 2026 - 09:46 EDT
Investigating - Microsoft is investigating an issue affecting multiple Microsoft 365 services. Users may experience intermittent issues with Outlook, Microsoft Teams, OneDrive for Business, SharePoint Online and Copilot.
Issues may include difficulty accessing or searching email, delays sending or receiving messages in Outlook, problems with Teams calendar and search, and issues accessing, searching or syncing files in OneDrive and SharePoint. Some Copilot prompts that rely on organizational data may also fail.
Microsoft has reported continued recovery and is working to fully restore affected services. The Division of Information Technology is monitoring the incident and will provide updates as more information becomes available.
Sep 01, 2026 - 14:08 EDT