Microsoft 365 Degraded Performance
Investigating - Microsoft is investigating an issue affecting multiple Microsoft 365 services. Users may experience intermittent issues with Outlook, Microsoft Teams, OneDrive for Business, SharePoint Online and Copilot.

Issues may include difficulty accessing or searching email, delays sending or receiving messages in Outlook, problems with Teams calendar and search, and issues accessing, searching or syncing files in OneDrive and SharePoint. Some Copilot prompts that rely on organizational data may also fail.

Microsoft has reported continued recovery and is working to fully restore affected services. The Division of Information Technology is monitoring the incident and will provide updates as more information becomes available.
Sep 01, 2026 - 14:08 EDT
Uptime over the past 90 days. View historical uptime.
Amazon WorkSpaces Operational
90 days ago
100.0 % uptime
Today
AppStream Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
100.0 % uptime
Today
Blueprint Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
100.0 % uptime
Today
Compass Operational
90 days ago
100.0 % uptime
Today
Degree Works Operational
90 days ago
100.0 % uptime
Today
Duo Two Factor Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Honorlock Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Degraded Performance
90 days ago
100.0 % uptime
Today
Network and Internet Operational
90 days ago
100.0 % uptime
Today
Okta Single Sign On Operational
90 days ago
100.0 % uptime
Today
Phone and Voicemail Operational
90 days ago
100.0 % uptime
Today
Seton Hall Website Operational
90 days ago
100.0 % uptime
Today
SHU Portal Operational
90 days ago
100.0 % uptime
Today
Touchnet Operational
90 days ago
100.0 % uptime
Today
University Portal Operational
90 days ago
100.0 % uptime
Today
WordPress Blog Service Operational
Podbean Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2026

No incidents reported today.

Sep 1, 2026

Unresolved incident: Microsoft 365 Degraded Performance.

Aug 31, 2026
Canvas Intermittent Access Issues
Resolved - The intermittent access issues affecting Canvas have been resolved. Canvas is now fully operational.

If you experience any further issues accessing Canvas, please contact the Technology Service Desk at (973) 275-2222 or servicedesk@shu.edu.
Aug 31, 19:21 EDT
Monitoring - Instructure has implemented a fix for the intermittent Canvas access issues and is monitoring the results. We will continue to provide updates as more information becomes available.
Aug 31, 16:32 EDT
Investigating - Some users may experience intermittent issues accessing Canvas and may receive a message indicating that the website is under heavy load before the request times out.

Instructure, the vendor that provides Canvas, is aware of the issue and is actively investigating. The Division of Information Technology is monitoring the situation and will provide updates as more information becomes available.
Aug 31, 14:38 EDT
Aug 30, 2026

No incidents reported.

Aug 29, 2026
IHS Network Maintenance: Saturday, August 29
Completed - The scheduled maintenance has been completed.
Aug 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 08:00 EDT
Scheduled - The Division of Information Technology will perform scheduled network upgrades at the Interprofessional Health Sciences (IHS) Campus on Saturday, August 29, from 8 a.m. to noon.

During the maintenance window, there may be up to two brief internet outages, each lasting no longer than 90 seconds, as service is transitioned to new network equipment.
Aug 19, 10:03 EDT
Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026
Printing Issues at South Orange and Law School
Resolved - Printing services at the South Orange and Law School campuses have been restored. The Division of Information Technology continues to investigate the cause of the issue.
Aug 24, 16:53 EDT
Investigating - The Division of Information Technology is aware of an issue affecting some printers at the South Orange and Law School campuses. Users may be unable to print from affected devices.

We are actively working to resolve the issue and will provide an update as more information becomes available.
Aug 24, 11:48 EDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage