All Systems Operational

Uptime over the past 90 days. View historical uptime.
Amazon WorkSpaces Operational
90 days ago
100.0 % uptime
Today
AppStream Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
100.0 % uptime
Today
Blueprint Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
100.0 % uptime
Today
Compass Operational
90 days ago
100.0 % uptime
Today
Degree Works Operational
90 days ago
100.0 % uptime
Today
Duo Two Factor Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Honorlock Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
Network and Internet Operational
90 days ago
100.0 % uptime
Today
Okta Single Sign On Operational
90 days ago
100.0 % uptime
Today
Phone and Voicemail Operational
90 days ago
100.0 % uptime
Today
Seton Hall Website Operational
90 days ago
99.95 % uptime
Today
SHU Portal Operational
90 days ago
100.0 % uptime
Today
University Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Banner Maintenance: Sunday, December 14 at 6 a.m. Dec 14, 2025 06:00-09:00 EST

On Sunday, December 14, starting at 6 a.m., the Department of Information Technology will be performing an upgrade to the university’s main student, finance, and HR enterprise system known as Banner.

During this maintenance period, all Banner applications will be unavailable. Access to these applications is expected to be restored by 9 a.m.

Other IT services, such as the university website, campus e-mail, the campus network, Canvas, and Microsoft Teams should not be affected by this maintenance.
Posted on Dec 05, 2025 - 13:54 EST
Dec 12, 2025

No incidents reported today.

Dec 11, 2025
University Portal Degraded Performance
Resolved - Normal system performance has been restored.

If cards you previously pinned are missing from your homepage, you can re-pin them by following these steps:

How to Pin/Unpin Cards to Your Homepage:
https://servicedesk.shu.edu/space/PUBLICKBA/3506831361/How+to+Pin%2FUnpin+Cards+to+your+Homepage
Dec 11, 23:23 EST
Identified - Ellucian engineers are working to resolve an issue where some users' University Portal cards are not appearing in their dashboard. We will continue to provide updates as they become available.
Dec 11, 14:17 EST
Investigating - We are aware of a temporary issue in University Portal where some cards may not appear on your homepage, and previously pinned cards may have disappeared. In many cases, refreshing the page restores the cards in their respective tabs.

If cards you previously pinned are missing from your homepage, you can re-pin them by following these steps:

How to Pin/Unpin Cards to Your Homepage:
https://servicedesk.shu.edu/space/PUBLICKBA/3506831361/How+to+Pin%2FUnpin+Cards+to+your+Homepage

We are monitoring the situation and will provide updates as information becomes available.
Dec 11, 11:16 EST
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Off-Site Admin Building Upgrades: November 17–21
Completed - The scheduled maintenance has been completed.
Dec 2, 12:46 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 09:00 EST
Scheduled - IT Services will be upgrading older Wi-Fi access points with new models in several off-site administrative buildings, including Saint Andrews, the Ring Building, Health Services, Human Resources, and 519 and 525 South Orange Avenue. These upgrades will enhance wireless coverage and improve overall network performance.

Technicians will complete the work between 9 a.m. and 5 p.m., beginning Monday, November 17 through Friday, November 21. No disruption of service is expected during this time.

If you experience disruption during this maintenance window, please contact the Technology Service Desk at (973) 275-2222 or email servicedesk@shu.edu for assistance.
Nov 6, 10:29 EST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

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