Investigating - TouchNet, the University’s billing system used by students and authorized users to view account balances and make payments, is currently experiencing an outage. Users are unable to log in at this time.
The vendor is aware of the issue and is actively investigating. An estimated time for resolution is not yet available.
We will provide updates as more information becomes available.
Apr 15, 2026 - 11:06 EDT
The vendor is aware of the issue and is actively investigating. An estimated time for resolution is not yet available.
We will provide updates as more information becomes available.
Apr 15, 2026 - 11:06 EDT
Amazon WorkSpaces
Operational
AppStream
Operational
Banner
Operational
Blueprint
Operational
Canvas
Operational
Cognos
Operational
Compass
Operational
Degree Works
Operational
Duo Two Factor
Operational
Jira
Operational
Honorlock
Operational
Microsoft Office 365
Operational
Network and Internet
Operational
Okta Single Sign On
Operational
Phone and Voicemail
Operational
Seton Hall Website
Operational
SHU Portal
Operational
University Portal
Operational
Touchnet
Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Banner Maintenance: Sunday, April 26 at 12:30 p.m. Apr 26, 2026 12:30-17:30 EDT
Banner, the university’s main student, finance, and HR enterprise system, will undergo planned maintenance on Sunday, April 26, beginning at 12:30 p.m. and lasting approximately 5 hours. During this time, Banner services will be unavailable, including Banner Admin Pages and Banner Self Service.
Following the maintenance window, the ODS reload process will begin. From approximately 5:30 p.m. through 4:00 a.m., ODS reports may experience slow performance or timeouts depending on which tables are being refreshed.
Posted on Apr 15, 2026 - 09:57 EDT
Following the maintenance window, the ODS reload process will begin. From approximately 5:30 p.m. through 4:00 a.m., ODS reports may experience slow performance or timeouts depending on which tables are being refreshed.
Posted on Apr 15, 2026 - 09:57 EDT