The Department of Information Technology will perform critical network maintenance on the IHS campus starting Friday, December 6, at 6 p.m.
From 6 to 7 p.m., connectivity for new wireless users will be unavailable. Beginning at 7 p.m., all users may experience a temporary Internet outage, which will affect access to online services, applications, and systems. The maintenance window is expected to last approximately two hours, with services fully restored by 8 p.m.
If you experience any issues outside the maintenance window, please contact the Technology Service Desk at (973) 275-2222 or servicedesk@shu.edu. Posted on
Dec 02, 2024 - 18:11 EST
Resolved -
Microsoft has confirmed that service availability remains stable and healthy. They will continue extended monitoring and optimize the environment to resolve any remaining impacts.
If you experience any further issues, please don't hesitate to contact the Technology Service Desk at (973) 275-2222 or servicedesk@shu.edu.
Nov 26, 08:28 EST
Monitoring -
Microsoft has reported that service is gradually recovering and anticipates full resolution by Monday, November 25, 2024, at 10 p.m. EST. They are closely monitoring the progress and will provide updates if the timeline changes.
Nov 25, 19:53 EST
Identified -
We are aware of an issue causing degraded performance across multiple Microsoft services, including Exchange Online, Microsoft Teams, and SharePoint Online. Microsoft is actively investigating the situation and we will provide more information, including an estimated time to resolution, as soon as it becomes available.
Nov 25, 13:39 EST
Completed -
The scheduled maintenance has been completed.
Nov 24, 17:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 16:00 EST
Scheduled -
The Department of Information Technology will perform critical network maintenance on the South Orange and Law School campuses beginning Sunday, November 24 at 4 p.m. to ensure the security and reliability of the University’s systems. During the maintenance period, all Internet connectivity will be disrupted, including access to online services, applications, and systems. The maintenance window is expected to last approximately one hour.
Nov 21, 17:37 EST
Completed -
The scheduled maintenance has been completed.
Nov 22, 19:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 18:00 EST
Scheduled -
The Department of Information Technology will perform critical network maintenance on the IHS campus beginning Friday, November 22 at 6 p.m. to ensure the security and reliability of the University’s systems. During the maintenance period, all Internet connectivity will be disrupted, including access to online services, applications, and systems. The maintenance window is expected to last approximately one hour.
Nov 21, 17:30 EST
Resolved -
This incident has been resolved.
Nov 22, 12:51 EST
Investigating -
Canvas, the University’s learning management system, is currently experiencing an outage. Users may encounter "500 Internal Server Errors" when attempting to log in. The vendor is aware of the issue and is actively working to resolve it.
Nov 22, 12:32 EST