All Systems Operational

Amazon WorkSpaces Operational
90 days ago
100.0 % uptime
Today
AppStream Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
100.0 % uptime
Today
Blueprint Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
100.0 % uptime
Today
Compass Operational
90 days ago
100.0 % uptime
Today
Degree Works Operational
90 days ago
100.0 % uptime
Today
Duo Two Factor Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Honorlock Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
Network and Internet Operational
90 days ago
100.0 % uptime
Today
Okta Single Sign On Operational
90 days ago
100.0 % uptime
Today
Phone and Voicemail Operational
90 days ago
100.0 % uptime
Today
Seton Hall Website Operational
90 days ago
100.0 % uptime
Today
SHU Portal Operational
90 days ago
100.0 % uptime
Today
University Portal Operational
90 days ago
100.0 % uptime
Today
Touchnet Operational
90 days ago
99.31 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Banner Maintenance: Sunday, April 26 at 12:30 p.m. Apr 26, 2026 12:30-17:30 EDT

Banner, the university’s main student, finance, and HR enterprise system, will undergo planned maintenance on Sunday, April 26, beginning at 12:30 p.m. and lasting approximately 5 hours. During this time, Banner services will be unavailable, including Banner Admin Pages and Banner Self Service.

During the maintenance period, student account balance information may be temporarily unavailable or inaccessible. This may impact the ability to view current balances or make timely payments.

Following the maintenance window, the ODS reload process will begin. From approximately 5:30 p.m. through 4:00 a.m., ODS reports may experience slow performance or timeouts depending on which tables are being refreshed.

Posted on Apr 15, 2026 - 09:57 EDT
Apr 16, 2026

No incidents reported today.

Apr 15, 2026
Resolved - TouchNet, the University’s billing system, has been fully restored.

Users are now able to log in and access all services, including both student and administrative functions. This issue has been resolved.

Apr 15, 14:16 EDT
Update - We are continuing to investigate the TouchNet service issue.

At this time, TouchNet, the University’s billing system, is experiencing a partial outage. Students are able to access their accounts and make payments, while administrative access remains unavailable.

The vendor is aware of the issue and investigation is ongoing. We will share additional updates as more information becomes available.

Apr 15, 12:07 EDT
Investigating - TouchNet, the University’s billing system used by students and authorized users to view account balances and make payments, is currently experiencing an outage. Users are unable to log in at this time.

The vendor is aware of the issue and is actively investigating. An estimated time for resolution is not yet available.

We will provide updates as more information becomes available.

Apr 15, 11:06 EDT
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.