All Systems Operational
Amazon WorkSpaces Operational
90 days ago
100.0 % uptime
Today
AppStream Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
99.15 % uptime
Today
Blueprint Operational
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
100.0 % uptime
Today
Compass Operational
90 days ago
100.0 % uptime
Today
Duo Two Factor Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
99.97 % uptime
Today
Honorlock Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
Network and Internet Operational
90 days ago
100.0 % uptime
Today
Okta Single Sign On Operational
90 days ago
100.0 % uptime
Today
Phone and Voicemail Operational
90 days ago
100.0 % uptime
Today
Seton Hall Website Operational
90 days ago
99.99 % uptime
Today
SHU Portal Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2024

No incidents reported today.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Resolved - This incident has been resolved.
Sep 26, 14:11 EDT
Monitoring - Jira is now back online, and the Technology Service Desk has resumed normal operations for tracking and responding to support requests.

Our team will continue to monitor Jira’s performance closely to ensure everything runs smoothly. If you experience any further issues, please don't hesitate to contact the Technology Service Desk at (973) 275-2222 or servicedesk@shu.edu.

Sep 26, 13:52 EDT
Investigating - Jira, the platform the Technology Service Desk uses to track and respond to support requests, is currently experiencing issues that are impacting our ability to process support tickets. As a result, there may be delays in addressing requests and resolving technical issues.

The Department of Information Technology is working diligently to resolve this problem and restore full functionality as quickly as possible. We will provide updates as more information becomes available.

Sep 26, 13:15 EDT
Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.