Service Under Maintenance
Amazon WorkSpaces Operational
90 days ago
100.0 % uptime
Today
AppStream Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
99.96 % uptime
Today
Blueprint Under Maintenance
90 days ago
100.0 % uptime
Today
Cognos Operational
90 days ago
100.0 % uptime
Today
Compass Operational
90 days ago
100.0 % uptime
Today
Duo Two Factor Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Honorlock Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 Operational
90 days ago
100.0 % uptime
Today
Network and Internet Operational
90 days ago
100.0 % uptime
Today
Okta Single Sign On Operational
90 days ago
100.0 % uptime
Today
Phone and Voicemail Operational
90 days ago
100.0 % uptime
Today
Seton Hall Website Operational
90 days ago
100.0 % uptime
Today
SHU Portal Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Feb 13, 2025 - 11:51 EST
Scheduled - Pharos Cloud, the university’s third-party printing partner, will be conducting maintenance on Sunday, February 16, from 9 - 10 p.m. to enhance system performance. During this time, printing services and Admin access to the web console will be temporarily unavailable for faculty and staff.
Feb 13, 2025 - 11:51 EST
Past Incidents
Feb 16, 2025

No incidents reported today.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Resolved - Duo has confirmed that all services have been fully restored.
Feb 13, 21:13 EST
Identified - Duo is currently experiencing an issue affecting phone call and text message (SMS) authentication. If you rely on these methods to log in, you may experience delays or failures. While Duo is actively working on a resolution, please use an alternative method:
🔹 Duo Push Notification – Open the Duo Mobile app and approve the login request.
🔹 Passcode from Duo Mobile App – Open the app and enter a generated passcode.

For more details on authentication methods, visit: https://www.shu.edu/technology/duo-two-factor-updating-devices.html

Feb 13, 14:09 EST
Feb 12, 2025
Resolved - The wireless issue affecting the IHS campus SSID network has been resolved. Users should now be able to log in and connect as usual.

If you continue to experience any issues, please contact the Technology Service Desk for further assistance.

Feb 12, 19:54 EST
Investigating - The Department of Information Technology is investigating a wireless issue on the IHS campus that is preventing users from logging into the campus SSID wireless network. As an alternative, users should connect to the Shunet network.

We are actively working to resolve the issue and will provide further updates as new information becomes available.

Feb 12, 14:30 EST
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.